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Terms and Conditions for using the Gourlay Design Catalogue

General Terms and Conditions

All Orders placed with Gourlay Design are subject to approval and we reserve the right to refuse or cancel any order if Trading Terms are not complied with or for any other reason.

All orders placed are based on C.O.D. basis, with a deposit when the order is placed.

Artwork

Artwork needs to be Ai, or PDF, (vector file) for screen printing. For embroidery the artwork needs to be a JPEG. (Image.) If you don’t have artwork we can always help you with that, but it needs to be approved before going ahead with the job. However artwork fees might apply.

 

Payments

Payment of invoices and deposits can be made in cash, by cheque or direct debit

 

Pricing

Prices are subject to change without notice.

 

Delivery

 Delivery costs vary according to quantity, weight and your proximity to a city. We are able to estimate delivery charges if you provide us with your delivery details or you can arrange for your own pick up if you prefer but you must inform us before your job is completed.

Cancellation of Order

Once an order has been placed and the artwork approved, it is agreed we will supply your product in the specified time. If you cancel an order after artwork approval, cancellation fees may apply. They can vary from order to order depending on status of the job, but typically costs involved are artwork fees, set-up costs, restocking fee or full payment of job if items have already been decorated.

Claims or Returns

Claims or returns will only be accepted where there is a fault in the product supplied or an error in the printing. Faulty goods must be returned for inspection before a refund or replacement of stock will be issued.

Payments

Payment of invoices and deposits can be made in cash, by cheque or direct debit.

 

 

 

 

 

 

 


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